Frequently asked questions
Are Shoparroo products genuine, or grey market imports?
Genuine. We source direct from the brand Frank Simple and Tropeaka under a direct supply agreement, never through resellers or grey-market channels. What arrives at your door is the same product sold in Australia, nothing rebottled or repacked.
Will I be charged customs or import duties on delivery?
No. Shoparroo is the importer of record, so all duties and customs are already paid before your order ships. The price you see at checkout, in rupees, is the final price no surprise charges on delivery.
Where do Shoparroo products ship from, and how long does delivery take?
Stock is held in India and dispatched locally with pan-India delivery, so orders don't wait on an international freight cycle. Orders typically arrive within 7 to 10 business days.
How can I track my order?
Once your order ships, you'll receive a tracking link. Orders are shipped via Delhivery, and you can track your order directly on the Delhivery tracking page at any time.
Which brands does Shoparroo currently carry?
We currently carry Frank Simple (greens, collagen and gut-health formulas) and Tropeaka (plant protein and meal shakes), both made in Australia. We're adding new labels as we clear compliance for future origin markets.