Frequently asked questions

Are Shoparroo products genuine, or grey market imports?

Genuine. We source direct from the brand Frank Simple and Tropeaka under a direct supply agreement, never through resellers or grey-market channels. What arrives at your door is the same product sold in Australia, nothing rebottled or repacked.

Are these products safe to use every day?

Each product should be used according to its individual label instructions and suitability for you. Because nutritional needs differ from person to person, we recommend reviewing the ingredients and directions before use and speaking with a qualified healthcare professional if you have specific concerns.

Are Shoparroo products suitable for beginners as well as experienced athletes?

Yes. Our portfolio is designed around everyday wellness as well as performance. Whether you're starting your wellness journey or already have an established routine, products can be selected according to your individual goals and needs.

Will I be charged customs or import duties on delivery?

No. Shoparroo is the importer of record, so all duties and customs are already paid before your order ships. The price you see at checkout, in rupees, is the final price no surprise charges on delivery.

Where do Shoparroo products ship from, and how long does delivery take?

Stock is held in India and dispatched locally with pan-India delivery, so orders don't wait on an international freight cycle. Orders typically arrive within 7 to 10 business days.

How can I track my order?

Once your order ships, you'll receive a tracking link. Orders are shipped via Delhivery, and you can track your order directly on the Delhivery tracking page at any time.

Which brands does Shoparroo currently carry?

We currently carry Frank Simple (greens, collagen and gut-health formulas) and Tropeaka (plant protein and meal shakes), both made in Australia. We're adding new labels as we clear compliance for future origin markets.

Will Shoparroo introduce more international wellness brands?

Yes. Australia is the first origin in the Shoparroo portfolio, while additional brands and origins are being evaluated. We intend to expand selectively rather than simply increase the number of products on the shelf.

How should I store my supplements and wellness products?

Store products according to the instructions on their individual packaging. As a general rule, keep them sealed, dry and away from excessive heat or direct sunlight.